Effective date: July 4, 2026
R.A. Dobson, Inc. (“R.A. Dobson,” “we,” “us,” or “our”) operates the website radobson.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a request through our forms, you agree to this Policy.
Information We Collect
- Information you provide: When you submit a contact or estimate request, we collect your name, phone number, email address, service address, and any details you include about your request.
- Automatically collected information: We use cookies and similar technologies to collect device and usage data (such as IP address, browser type, pages viewed, and referring links), including through Google Analytics 4.
- Advertising data: We use Google Ads conversion tracking and remarketing, which may set cookies and collect a click identifier (GCLID) to measure and improve our advertising.
- Security: Our forms use Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service.
How We Use Your Information
- To respond to your inquiries and provide heating, cooling, plumbing, and related services;
- To schedule appointments, prepare estimates, and follow up about your request, including by phone, text message, or email;
- To operate, analyze, and improve our website and marketing; and
- To comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share it with service providers who help us operate our business and website (for example analytics, advertising, hosting, and communication providers such as Google), and as required by law. These providers process data as described in their own policies, including the Google Privacy Policy.
Cookies and Your Choices
You can control cookies through your browser settings. You may opt out of Google Analytics and personalize or opt out of Google ad personalization at Google Ad Settings.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of the sale or sharing of your personal information. We do not sell or share personal information as those terms are defined under California law. To make a request, contact us using the information below.
Text Messaging
If you provide your phone number and consent to be contacted, we may call or text you about your request. Message and data rates may apply. You may reply STOP at any time to opt out of text messages.
Data Retention and Security
We retain personal information for as long as needed to provide our services and for legitimate business or legal purposes. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Policy from time to time. The effective date above indicates when it was last revised.
Contact Us
R.A. Dobson, Inc.
22875 Bryant Court, Suite 200, Sterling, VA 20166
Phone: (703) 481-3700
Virginia Contractor License #2701017843